nClouds Client StoryYewno

How nClouds manages DevOps services for Yewno so its team can focus on product innovation and accelerating time-to-market while optimizing costs.

About Yewno

Yewno is a disruptor in the global information industry and provides augmented intelligence to finance, education, publishing, government, and life sciences organizations. Their platform extracts knowledge from a massive quantity of unstructured and structured data by using state-of-the-art computational linguistics, network theory, machine learning, and methods from classical artificial intelligence. Yewno’s core AI technology converts unstructured data into structured analytics, actions, and new insights. To learn more, go to www.yewno.com

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Industry

Computer Software, AI, Data Science

Location

Palo Alto, CA

Challenge

Offload DevOps functions from the Yewno team so they can focus on product innovation and accelerating time-to-market while optimizing costs.

Featured Services

Managed DevOps, Security, 24/7 Support

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Benefits Summary

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Focus on innovation

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Save costs and time

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Enhance scalability, availability, and security

nClouds is our extended team that manages DevOps services and provides ongoing support of our AWS infrastructure. This partnership has leveraged the Yewno team to focus on product innovation for our AI platform offering. This focus, combined with powerful automation like our CI/CD pipeline, has helped us deliver faster, with reduced costs, and better predictability.”
Brendan Volheim

CTO, Yewno

Challenge

Challenge

Yewno wanted to free its engineers and data scientists from the time and expense of managing DevOps-related functions so that they could focus on new product innovation and time-to-market for Yewno’s fast-growth business. Plus, they wanted to ensure their AWS environment was optimized for cost, security, and scalability.

Why AWS and nClouds

Yewno asked nClouds, an AWS Premier Consulting Partner and audited AWS Managed Service Provider (MSP), to deliver DevOps managed services and maintain Yewno’s infrastructure on AWS. As a rapid-growth, venture-backed startup providing insights on vast quantities of data, Yewno needed a partner that could deliver a cost-optimized and scalable infrastructure. Vivian Peng, nClouds’ MSP team project manager for Yewno, explained the working relationship between nClouds and Yewno. “We are their partner — they consider us a part of their team. We work with them to make their entire ecosystem work, and we strive daily to make their product successful and their infrastructure optimized.”


nClouds’ managed services for Yewno include:

  • DevOps - Ongoing DevOps consulting for Yewno’s business and technology transformations, repeatable and scalable delivery of accurate application deployment and release management, and support of the CI/CD pipeline.
  • Infrastructure and application migration - Integration with Yewno’s CI/CD methodologies, abstraction of application deployment from infrastructure deployment, and alignment with AWS Well-Architected Framework best practices and reference architecture.
  • Security management - Management of Yewno’s security policies and procedures, e.g., multi-factor authentication (MFA) and encryption at rest services, to protect Yewno’s system from unauthorized access from authenticated users. Security event logging with AWS CloudTrail enabled on all managed accounts and a process in place to maintain log integrity.
  • 24/7 customer support and monitoring - Management of Yewno’s events, incidents, problems, and assets. Event/incident ticket creation and escalation with automated escalation alerts, immediate logging and timestamping of tickets. Systems, tools, applications with resource-level controls to monitor the performance of Yewno’s infrastructure and AWS services to ensure the system remains within policy.

Yewno’s architecture leverages several Amazon Web Services:

  • Amazon Aurora (Aurora) - Delivers the speed and reliability of high-end commercial databases simply and cost-effectively. It is a fully managed relational database engine that is part of the managed database service Amazon Relational Database Service (Amazon RDS).
  • Amazon CloudFront (CloudFront) - A large-scale, global, and feature-rich CDN that provides Yewno with secure, scalable, and intelligently integrated application delivery.
  • Amazon DynamoDB - A key-value and document database that delivers single-digit millisecond performance at any scale.
  • Amazon Elastic Compute Cloud (Amazon EC2) - A web service that provides Yewno with secure, resizable compute capacity in the cloud.
  • Amazon Elastic Container Service (Amazon ECS) - A highly scalable, high-performance container orchestration service that supports Docker containers and enables Yewno to run and scale containerized applications on AWS easily.
  • Amazon Relational Database Service (Amazon RDS) - Makes it easy for Yewno to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching, and backups.
  • Amazon Route 53 - A highly available and scalable cloud Domain Name System (DNS) web service to provide a reliable and cost-effective way to route Yewno’s end users to internet applications.
  • Amazon Simple Storage Service (Amazon S3) - A flexible way to store and retrieve data, providing Yewno with cost optimization, access control, and compliance.
  • AWS Auto Scaling - Monitors Yewno’s applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost.
  • AWS CloudFormation (CloudFormation) - Allows Yewno to treat its infrastructure as code, automate operations, and bring up new environments.
  • AWS Config - A service that enables Yewno to assess, audit, and evaluate the configurations of AWS resources.
  • AWS Lambda (Lambda) - Enables Yewno to run code without provisioning or managing servers. Pay only for the compute time consumed – there is no charge when code is not running.
  • AWS Single Sign-On (SSO) - Makes it easy to centrally manage SSO access to multiple AWS accounts and business applications.

Yewno’s solution stack also includes additional, essential third-party tools:

  • Datadog - A monitoring and analytics tool to determine performance metrics and event monitoring for infrastructure and cloud services. The software can monitor services such as servers, databases, and tools.
  • Elasticsearch - An open-source, RESTful, distributed search and analytics engine built on Apache Lucene that supports various languages, high performance, and schema-free JSON documents.
  • Jenkins - An open-source automation server written in Java to support CI/CD.
  • Kong - An API gateway and platform that provides a flexible abstraction layer to securely manage communication between clients and microservices. It focuses on scalability, high performance, and reliability.
  • nOps - A SaaS cloud management and intelligence platform that continuously optimizes cost, security, performance, reliability, and operational excellence, aligned with AWS Well-Architected Framework best practices.

High-level architecture diagram:

Solution Architecture

The Benefits

nClouds’ Managed DevOps services have enabled Yewno to:

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Focus on innovation

nClouds’ integrated team of engineers, architects, developers, SREs, and project managers apply their cutting-edge skills, certified AWS expertise, and a passion for delivering solutions across the DevOps landscape and toolchain. nClouds handles the DevOps-related tasks and provides 24/7 customer support and monitoring so that Yewno's engineers and data scientists can spend more time on innovation.

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Save costs and time

nClouds accelerates Yewno’s delivery of quality software by supporting its CI/CD pipeline and automating software delivery lifecycle processes. Yewno is a data visualizer, so it relies on nClouds’ in-depth oversight and monitoring to ensure that large amounts of data are ingested and stored at affordable prices. nClouds’ broad breadth of DevOps knowledge and cost optimization experience saves Yewno costs on AWS and speeds their time-to-market.

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Enhance scalability, availability, and security

nClouds manages Yewno’s infrastructure and application migration in alignment with the AWS Well-Architected Framework best practices and reference architecture. nClouds automates Yewno’s scalability using infrastructure as code (IaC) to deliver improved availability. nClouds manages Yewno’s security policies, procedures, and event logging to protect its system from unauthorized access from authenticated users.

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